First Step Recovery Centers - SMS Privacy Policy

Effective Date: August 19, 2025

First Step Recovery Centers is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and protect information when you receive SMS text messages from us.

1. Information We Collect

When you opt-in to receive SMS messages, we may collect your mobile phone number and related information necessary to deliver messages.

2. How We Use Your Information

We use your phone number solely for sending appointment reminders, recovery support information, and important updates related to our services. We will not sell, rent, or share your number with third parties for marketing purposes.

3. Opting Out

You may opt out of SMS communications at any time by replying STOP to any message you receive. After you opt out, you will no longer receive SMS messages, except where required by law.

4. Security

We use reasonable safeguards to protect your information, but please be aware that SMS messages are not encrypted and may be intercepted by third parties.

5. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be effective upon posting on our website.

6. Contact Us

If you have questions about this Privacy Policy, please contact:
First Step Recovery Centers at info@firststeprecovery.org or call (901) 522-1002.